Coronavirus (COVID-19) Information

Watch out for scams and fraud. The Federal Trade Commission gives us information on what is out there. https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

Update July 1, 2020
 
Effective July 6, 2020 our lobby doors will open back up with new permanent business hours. We miss seeing your faces in the lobbies and are excited to welcome you back inside.
 
As recommended, we are taking extra steps and measures to keep everyone healthy and safe. We have sneeze guards and social distance floor markers in place as well as sanitizing stations available for everyone. Members are allowed to wear face-masks but may be asked to temporarily remove them for identification purposes when completing transactions. We ask that if you are ill and not feeling well to please not enter the building and use the drive up instead.
 
Medford Lobby Hours
Monday – Friday: 8:30am – 5:00pm
Saturday: By Appointment
 
Medford Drive-Up Hours
Monday – Friday: 8:00am – 5:30pm
Saturday: 8:30am – 12:00pm
 
Abbotsford Lobby Hours
Monday – Friday: 8:30am – 5:00pm
Saturday: By Appointment
 
Abbotsford Drive-Up Hours
Monday – Thrusday: 8:00am – 5:00pm
Friday: 8:00am – 5:30pm
Saturday: 8:30am – 12:00pm
 
As always, you can access your accounts online at www.taylorcu.org and on our mobile app. We are here to serve you. Please give us a call if you have any questions:
Medford (715) 748-2447 |  Abbotsford (715) 223-4777

 

 


***UPDATED TEMPORARY BUSINESS HOURS – We apologize for the inconvenience the temporary business hours may cause. To allow our members time to adjust and plan, the change will take effect on Monday, April 6, 2020. We thank you for your patience and understanding and hope you stay safe and healthy! ***

Temporary New Business Hours

Thank you to our members for your support and understanding as we go through this pandemic. To keep our staff and members’ health and safety of utmost importance during the “Safer at Home” order, the following changes will take place effective Monday, April 6, 2020.

Temporary Hours:
During this time we have adjusted the hours of our Medford and Abbotsford Offices.
Monday-Friday: 8:00AM – 5:00PM
Saturday: 8:30AM – 12:00PM

Drive-Up: OPEN and fully staffed
Lane 1: Please reserve this lane for Loans, New Accounts, Coin, or any other services that require a little more time.
Lanes 2 & 3: Reserved for transactions.

Lobby: NO ACCESS
Effective April 1, our lobbies will no longer allow member access. We ask if you are scheduled to sign papers, please use Lane 1 of our drive-ups.

As always, we are here to serve you, just in a different format. Please give us a call if you have any questions or need to speak with a loan officer:
Medford (715) 748-2447
Abbotsford (715) 223-4777

24/7 Access:
Don’t forget you can always access your accounts through:
DADD: Online Access at www.taylorcu.org
MOMM: Telephone Access (715) 748-2163
Mobile App: Download it from the App Store or Google Play
Don’t have online access? Please reach out to us and we will get you set up.

We appreciate your cooperation during this unpredictable time. Don’t hesitate to reach out to us if you have a question. We are here to help you and will do our very best to accommodate you. Please stay safe and healthy. We are #strongertogether!


March 17, 2020

Effective Wednesday, March 18th, our Medford and Abbotsford Lobbies will be appointment only until further notice to help contain the spread of COVID-19.   We will continue to serve our members through the following services:

  • Drive Up will be open with our standard drive-up hours.
  • To open accounts, apply for a loan, or other special services please call (715) 748-2447 to schedule an appointment.
  • ATM is available as well.
  • Online Banking is open 24/7.
  • Mobile app.
  • Telephone Banking at (715) 748-2163.

We are monitoring the situation daily and will update our website and Facebook with any changes.  If you have any questions, please reach out to us.

Please stay healthy and safe!

Sincerely,

The Taylor Credit Union Employee Team


March 15, 2020

To Our Members,

As the coronavirus (COVID-19) continues to spread, please be assured the health and safety of our members and employees are of the utmost importance!  We are closely monitoring the situation with the guidance of the CDC.  Our staff continue to actively clean and sanitize any surfaces in our branches to limit the spread of any illness.

Please know the staff at Taylor Credit Union are here for any of your financial needs.  If you feel ill and do not want to walk into our offices, our drive-up services are available.

Don’t forget you can access your accounts through our online, mobile, and telephone banking.

  • Online: taylorcu.org
  • Mobile: Find our App in the Apple Store or on Google Play
  • Telephone Banking: 715-748-2163
  • ATMs: Available at both our Medford and Abbotsford locations for cash withdrawals.

FRAUD & SCAMS
In a time of a pandemic, we also see an increase in fraud.  We ask, please be on the look out for any frauds and scams playing on the coronavirus pandemic.  Such scenarios can include email phishing, text messages, medical supply scams, or anyone impersonating any company, organization, charity or agency.  If you receive anything suspicious, please do not respond, open attachments or click any links included with the message.

As we work together to combat the virus, it’s important to stay calm and follow the guidelines set forth by authorities through this time.  All of us are being tested by this situation, but through patience and understanding we will persevere together.

Thank you for your trust in Taylor Credit Union.  Please stay safe, healthy and understanding as the situation continues to change.  We will keep you posted if anything changes.

Sincerely,

The Taylor Credit Union Employee Team